Right now the speed is set by Smooch’s API, which is about to be upgraded because I know it’s a little slow. As far as your interactions — it’s true that it’s not very smart…. sticking to the keywords is required because it’s really a MVP, and doesn’t have any natural language or parsing abilities. I appreciate the feedback though! :)

CEO of Squad. Life story: “Nevertheless, she persisted.” Optimist. Technologist. Wearer of many hats.

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